In this area of the JValley site, you will find the answers to several frequently asked questions. All users of our site have Read access to this FAQ. In order to comment or ask a question, please send us an email or use the Contact Us form.
Q: When using IMPACT inside an I.E. browser, the selection of “http” links overwrites IMPACT window with no way back.
A: Un-checking the “Reuse windows for launching shortcuts” checkbox on the Internet Explorer Browser - Internet Options - Advanced tab, solves this problem.
Q: I am not able to run IMPACT in the web mode.
A: As general guidelines to run IMPACT in a web browser, the following needs to be considered:
A)
You need to publish IMPACT to your web server e.g. IIS-, by selecting from “IMPACT Tools” the Web Publish option. This operation copies all the required files to (c:\Inetpub\wwwroot\IMPACT), which is under the IIS root folder.
B)
Afterwards, you can start using IMPACT by accessing the following link:
http:///IMPACT/IMPACT.html
C)
You need to approve JValley’s Security Certificate at the loading time.
Q: What is a valid login for IMPACT after the initial install?
A: You will be able to login into IMPACT by using Admin as a user name and Admin as a password. Afterwards, you can add users and assign them different privileges on the installed benchmarks at the Users module.
Q: What is the DBConfig.txt file?
A: The DBConfig.txt file is the file that contains the information regarding your database server for IMPACT to run correctly, as shown below:Line 1: DB_Machine_Name e.g. MyServer
Line 2: DB_Name e.g. JValleyDB
Line 3: DB_User_Name e.g. sa
Line 4: DB_Password e.g. IMPACT
Line 5: DB_Port e.g. 1433
Q: I am getting Unknown Server when I try to login into IMPACT or IMPACT-Tools.
A:Check that the name of your DB server is correct and that you can connect to it using oqsl command by opening a command prompt and pasting the following command in it: osql -S YourServerName -U sa.OR
Ensure that TCP/IP protocol is enabled for the running MS-SQL/MSDE instance by doing the following: Go to Start menu –> All Programs –> Microsoft SQL Server –> SQL Server Network Utility option (svrnetcn.exe) and enable it OR.
The port number of your database instance is not the default 1433, change it in the DBConfig.txt file that can be found under C:\Program Files\JValley\resources\. See below for information about DBConfig.txt file.
Q: Login failed for user “XYZ”. The user is not associated with a trusted SQL Server connection?
A: This error means that your existing MS-SQL server, supports only Windows Authentication Mode. The solution for this issue, is to change it to support both Windows + Mixed Mode Authentication, and afterword restart the MS-SQL service, in order for the change to be reflected.